Whether the engagement is a single registration or a full operations retainer, it runs through the same five stages — because predictability is the product.
A consultation — thirty minutes, without obligation — to understand your business, its stage, and what you're actually trying to achieve. We ask more than we talk. If the honest answer is that you don't need us yet, that's the answer you'll get.
A written proposal within three working days: the deliverables, the timeline, and the complete fee. Not an estimate — the number. If scope changes mid-engagement, you approve the change and its cost before any additional work begins.
Execution by our team, coordinated through a single point of contact who knows your business — no forwarded email chains, no re-explaining context. Progress updates arrive on a fixed cadence; responses to your questions arrive within 24 hours.
Delivery against the written scope, a complete walkthrough, and resolution of anything that falls short. Handover includes every asset, credential, and document — what we build for you belongs to you.
Most engagements continue: bookkeeping after a registration, growth after a launch, operations after growth. Our 100% client retention is not a sales line — it's the consequence of stages one through four being honest.
These aren't values on a wall. They're terms.
Fixed, written, complete. Scope changes are priced and approved by you before work proceeds.
Every question answered within one working day, by someone who knows your account.
Government processing takes what it takes. We publish real durations and report real status.
Assets, accounts, credentials, source files — handed over in full, every engagement.
A single call that produces three things: the document list, the named point of contact, and the delivery calendar.
Updates on a fixed cadence — weekly for project engagements, monthly reporting for retainers — plus immediate notice if anything threatens a date. You will never need to ask "what's the status?"
A walkthrough, not a handoff. We explain what was built, what you now own, and what — if anything — needs attention next. Then the work is yours.
The consultation is the listening stage — and it costs nothing.
